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Summary

SHRINE could not parse a message from the i2b2 PM cell.

Explanation

If you are a user, supply all of the details to your local admin.

The uninterpretable response is very likely to provide key information about what is broken. The most likely cause is that Shrine SHRINE is misconfigured to interact with something other than the I2B2 PM cell. the i2b2 PM cell, a mismatched version of i2b2, or that the PM cell is malfunctioning and responding with HTML instead of i2b2 XML.

Resolution

If you are a user, supply all details of this error to your local site admin.

If you are a site admin, check shrine.conf, ensure that the URL for the PM cell is correct, and ensure that the correct version of i2b2 is running.