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A RootTagNotFoundException (1.22 and later) may indicate that the adapter is sending a plain-text reply with additional error information in the plain text. Earlier versions of SHRINE may report an Exception with "Didn't recognize root tag name ..." inside a ProblemNotYetEncoded.
Resolution
If you are a user, supply all details to your site admin who can work with the adapter admin to resolve the issue.
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Overview
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